Karin is an expert in keeping customers happy. She listens carefully to their concerns, responds quickly to their requests and finds the right solutions for their business needs. Service excellence is her passion and she always goes the extra mile to get the job done right.

As Client Relations Manager, Karin is the main point of contact for TWNC clients. She is responsible for coordinating all quotes, proposals, pricing, deliveries and follow-up services. Karin will get your project started and follow it through to the end, making sure everything goes smoothly along the way. Even better, she'll translate the techno-speak into clear, uncomplicated language, so that you always know what to expect and when to expect it.

Karin has a Bachelor of Commerce degree in Management Economics from the University of Guelph. Right from the beginning, she focused her career on customer service and now has considerable expertise in her field. She has experience in both training and supervisory roles and has worked in a variety of industries, from specialty food and tourism to industrial service and international sales. A world traveller, budding fitness buff and consummate professional, Karin loves helping the TWNC team deliver exceptional customer support. When Karin's on the job, clients know they'll get results!